Terms & Conditions

TERMS AND CONDITIONS

1. Introduction

Welcome to our platform. We specialize in the sale of new cars, used cars, and all types of automotive spare parts.

By placing an order with us, you agree to the terms outlined below.

2. Orders and Communication

After placing an order, we may contact you via:

  • Email

  • Phone call

  • WhatsApp

This is to confirm:

  • Product specifications

  • Quantity

  • Pricing

  • Packaging

  • Delivery method

  • Payment terms

For large orders, a formal agreement may be issued and must be accepted before processing.

3. Proforma Invoice & Payment

  • A Proforma Invoice (PI) will be issued after agreement on price and terms.

  • Payment must be made within 2–3 working days after receiving the invoice.

  • Orders are processed only after payment confirmation.

4. Order Processing & Delivery

  • Orders are prepared and shipped within 5 working days, depending on quantity.

  • Shipping documents will be sent via email after dispatch.

  • Original documents may be sent via DHL or FedEx.

5. Shipping Methods

Customers can choose their preferred delivery method:

Air Freight

  • Fastest delivery method

  • Higher cost

  • Suitable for urgent orders

Sea Freight

  • Cost-effective for large shipments

  • Delivery time: 12–20 days depending on destination

Truck Delivery (EU Only)

  • Available within Europe

  • Delivery time: up to 7 days

6. Pricing

All prices depend on:

  • Product type

  • Quantity

  • Shipping method

  • Destination

Final pricing is confirmed in the Proforma Invoice.

7. Returns, Cancellation & Refunds

  • Orders cannot be canceled after shipment has been processed.

  • Refunds or discounts depend on agreed terms.

  • Any disputes must be communicated immediately.

8. Product Availability

We reserve the right to:

  • Cancel orders due to stock limitations

  • Refuse orders that do not meet our business conditions

9. Documentation

We provide all necessary shipping and transaction documents.
However, we reserve the right to withhold sensitive supplier information for security reasons.

10. Appointments & Visits

Physical visits are strictly by appointment only.

  • Booking may take 4–8 weeks

  • Contact us via email to schedule

11. Customer Responsibility

Customers must:

  • Verify all order details before payment

  • Ensure correct delivery information

  • Comply with local import regulations

12. Our Rights

We reserve the right to:

  • Reject or cancel any order

  • Select customers at our discretion

  • Modify terms when necessary

13. Why Choose Us

We are committed to:

Competitive pricing

Reliable delivery

Quality vehicles and spare parts

Strong customer relationships

  • 14. Contact Us
  • For any questions or clarifications regarding these terms, please contact us directly.